This page is for the latest version of Zoho Campaigns. Still using an older version? Find the older help docs here.

  • Introduction to Zoho Campaigns

    Meet Zoho Campaigns — your all-in-one platform for email, WhatsApp, and SMS marketing.

  • Quick Start Guide

    Set up your organization, import contacts, and launch your first email, SMS, or WhatsApp campaign in minutes.

  • Specifications in Zoho Campaigns

    Check plan-wise feature availability, file size limits, and technical specs before you begin.

  • Explore your Campaigns Organization

    Discover the key sections of your account — dashboards, contacts, campaigns, and settings.

  • Begin your Admin Journey

    Set up your team, manage user roles, and configure your organization settings from scratch.

  • Email Marketing

    Design, schedule, and send personalized email campaigns that connect with the right audience.

  • WhatsApp Marketing

    Reach contacts on WhatsApp with rich, targeted messages and track engagement as it happens.

  • SMS Marketing

    Send direct SMS messages to your contacts and drive faster, more immediate responses.

  • Workflows

    Automate multi-step marketing journeys triggered by contact behavior, dates, or specific actions.

  • Contact Management

    Add, segment, and organize your contacts to keep every campaign targeted and on point.

  • Signup Forms

    Design embeddable signup forms for your site to capture leads and grow your contact list.

  • Integrations

    Connect Campaigns with your CRM, eCommerce platforms, social tools, and everything in between.

  • Analytics

    Track opens, clicks, bounces, and conversions to see exactly how your campaigns perform.

  • Templates

    Choose a ready-made email template or build your own with the drag-and-drop editor.

  • User guide

    Learn how inbox placement works and what you can do to improve email deliverability.

  • Best Practices

    Follow proven tips to protect your sender reputation and keep emails out of spam folders.

  • Reputation Management

    Monitor your domain and IP reputation and act on it before deliverability takes a hit.

  • Blogs

    Get to know the latest trends and strategies to help your emails land in your contact's inbox.

  • eBooks

    Download our ebooks to access case studies, email deliverability solutions, actionable insights, and more.

  • Video diary

    Get the basics right with a collection of conceptual videos on email deliverability solutions.

  • API

    Build and integrate using the Campaigns REST API — manage contacts, lists, campaigns, and more programmatically.

  • FAQs

    Browse the knowledge base to answer any questions you have about Zoho Campaigns.

  • User Community

    Join our thriving user community to share your ideas and interact with other users.

  • Glossary

    Look up email marketing terms and definitions — from A/B testing and bounce rates to SPF and DKIM.

  • Blogs

    Stay informed about the latest industry trends, concepts, and updates through our blog.

  • Webinars

    Leverage your email marketing efforts with Zoho Campaigns’ free, interactive, and recorded webinars.

  • Email Marketing Tips

    Get the most out of your email marketing efforts by following these best practices.

  • One Minute Marketing

    Learn a new email marketing strategy with less-than-a-minute video lessons from seasoned experts.